At The Amsterdam Shop, we strive to provide you with the highest quality perishable products. Your satisfaction is important to us, but due to the nature of our items, we have a specific policy regarding refunds and exchanges.
We will issue a refund only if the product is returned to us in its original, unopened, and brand new condition. We cannot offer refunds for items that have been used or opened.
We're happy to offer exchanges if the original product is returned to us unopened and in its original brand new condition.
To initiate a refund or exchange, please contact us within 10 business days of receiving your item. You can reach us by:
Email: info@theamsterdamshop.com
Phone/Text/WhatsApp: 562.707.7006
When you contact us, please provide the following information:
Your Full Name
Your Email Address
Your Order Number
All returns must be sent to the following address:
The Amsterdam Shop 5521 South St Lakewood, CA 90713
Please note: You are responsible for the cost of return shipping. The product must be returned in its original packaging, unopened, and in brand new condition to be eligible for a refund or exchange.
Once we receive your returned item and confirm it meets our return conditions, your refund will be processed within 48 business hours. The refund will be issued to your original method of payment.
We are not responsible for issues arising from the misuse of our products or services. Customers found to be misusing our services may be blacklisted from The Amsterdam Shop and other associated websites.
Please confirm that you are at least 21 years or older to enter our shop.
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